Refund and Returns Policy

Lrris will only accept a return, exchange or refund if the products are returned in their original packaging and condition within 30 days of purchase. No refund will be made for products that have been opened, used or returned damaged.

All shipping costs for returns are the responsibility of the customer.

Please email service@lrris.com with your order number to start the returns process.

Damages and issues

Please inspect your order upon reception and contact us immediately at cocofa6@outlook.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards. We also do not accept change-of-mind returns if the product has been used.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method or be sent a store credit. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Change Of Mind

We will provide store credit for any changes of mind prior to an order being shipped. Please choose carefully before purchasing.

Subscriptions

No refunds are made to subscription orders which are cancelled before the 3x cycle (24 weeks) subscription due to the discount offered on the subscription. You may only cancel your subscription after the subscription cycle is completed.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.